Contact

Use this page for questions about the toolkit, reproducible errors, accessibility barriers, and factual corrections. FilterBlade is an independent, unofficial fan-made site. We cannot recover game accounts, change game purchases, contact another filter service on your behalf, or provide official support for Grinding Gear Games. For those matters, use the appropriate provider’s own support channel rather than sending account information here.

Help make your report reproducible

For a tool issue, include the tool’s name, selected game, browser, and a short description of the expected result and actual result. If a validator reports a line number, include the smallest relevant block and the exact message. For an article correction, include the page address, the statement you think is wrong, and a source or explanation. Please remove character names, private comments, local usernames, and unrelated details from examples.

Do not send passwords, recovery codes, authentication tokens, financial information, or full account exports. A contact message is transmitted to the site for handling; it is not processed locally like filter text entered into the browser tools. The form does not need an entire filter file to investigate most issues. If more information is necessary, the recipient can explain what would be useful without asking for secrets.

Response expectations

Support is asynchronous rather than live chat. A typical exchange may take several working days and may require follow-up questions, but this is an expectation, not a response or resolution guarantee. Availability, message volume, mail filtering, and the complexity of a report can affect timing. A successful submission means the site accepted the request for processing; it does not prove that a message reached an inbox or was read.

Alternatives and quick answers

Check the FAQ for common questions about local processing, missing sounds, and unsupported syntax. The installation guide and Filter Validator may help isolate setup problems before you write. For urgent game-account matters, go directly to the game’s official support rather than waiting for this site’s response.

If the form is unavailable, use a direct email link if one is displayed by the site’s configured contact details. No unverified mailbox is supplied in this starter text. Try again later if no alternative has been configured, and preserve your report locally before reloading the page. For an accessibility issue, describe the affected control and your preferred way to receive the same information; a diagnosis or medical history is not required.